Viscosoft Mattress Topper Review

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Mattress toppers are a great way to refresh an older mattress or just to add a bit of extra comfort. With their wide range of options, ViscoSoft has a mattress topper to match the needs of almost any sleeper.

Operating out of Charlotte, North Carolina, ViscoSoft has been making bedding products since they launched in 2007. Their offerings include sheets, blankets, comforters, pillows, and mattress protectors in addition to mattress toppers. Their focus is on using American-made materials to create quality products for their customers and giving back to their surrounding community through support for local charities. ViscoSoft offers six different mattress toppers:

Our guide goes in-depth on the performance of each of these toppers. Keep reading to find all of the information that you need to decide which one best fits your needs.

Viscosoft Mattress Topper Quick Overview

Pros
  1. Many options available for a variety of sleepers and budgets
  2. Some toppers come with removable, washable covers
  3. Toppers provide softer feel and above-average pressure relief
Cons

In-depth Viscosoft Mattress Topper Review

Viscosoft Topper Sizing and Pricing

ViscoSoft mattress toppers come in a complete range of sizes, including Twin XL and California King. Check out the heights and price points of each Viscosoft topper model below.

 

Size Dimensions
Twin 39" x 75"
Twin XL 39" x 80"
Full 54" x 75"
Queen 60" x 80"
King 76" x 80"
California King 72" x 84"

ViscoSoft’s mattress toppers come in thicknesses that range from two inches to four inches. It is easy to assume that a thicker topper is always better, but this is not necessarily the case. Many factors go into choosing the topper that fits your needs, including manufacturing material, sleeping style, body composition, and the underlying mattress. For example, a four-inch thick, soft foam topper may not be the best choice for a larger back sleeper on a soft bed, but it could be perfect for a side sleeper on a firmer mattress.

Affordability is always a factor when selecting a mattress topper, and ViscoSoft toppers come in a wide range of prices. The models at the higher price points have features such as washable covers, cooling fabrics, and more costly materials. For instance, both the Serene Latex Hybrid and the Serene Memory Foam Hybrid have down-alternative pillow top covers over their foam support layer, and the Select Active Cooling topper has copper-infused foam to help with temperature regulation.

Thickness Twin Twin XL Full Queen King California King
Response Gel Memory Foam 2" or 3"

$49.99 (2")

$79.99 (3")

$59.99 (2")

$79.99 (3")

$59.99 (2")

$89.99 (3")

$64.99 (2")

$99.99 (3")

$79.99 (2")

$119.99 (3")

$79.99 (2")

$119.99 (3")

Response Plush Gel Memory Foam 2" $69.99 $79.99 $79.99 $89.99 $99.99 $129.99
Select Active Cooling Copper 4" $219 $219 $259 $299 $349 $349
Select High Density Memory Foam 3" $119.99 $124.99 $144.99 $149.99 $189.99 $189.99
Serene Latex Hybrid 4" $199.99 $199.99 $219.99 $239.99 $269.99 $269.99
Serene Memory Foam Hybrid 4" $129.99 $139.99 $149.99 $169.99 $199.99 $199.99

Viscosoft Mattress Topper Performance

Since you cannot use the thickness of a mattress topper alone to determine if it is right for you, it is necessary to consider how each topper functions with regard to multiple factors. This can include issues like how well it supports you without sagging, how much it conforms to your body, if it can maintain a comfortable sleeping temperature, and more. Below we look at specific aspects of the performance of the ViscoSoft mattress toppers that can inform your shopping decision.

Support: The Response Gel Memory Foam Topper is fairly supportive overall thanks to its use of viscoelastic foam, but there can be some sagging over time, particularly with the three-inch topper.

Conforming: This topper has a medium level of conforming. It does hug the body but is not the most conforming of the ViscoSoft toppers.

Temperature Neutrality: Like most memory foam toppers, the Response Gel Memory Foam Topper can trap heat, and without a cover to help wick away moisture, some sleepers may find that it sleeps too warm.

Motion Isolation: This topper has enough conforming to effectively absorb motion and limiting transfer of movement to other parts of the topper.

Sex: The Response Gel Memory Foam Topper is not very resilient and will not be springy enough for some couples.

Noise: With no cover to create rustling sounds, the Response Gel Memory Foam Topper is virtually silent.

What Type of Sleeper is Good for a Viscosoft Mattress Topper?

Just like the mattresses underneath them, no single mattress topper is right for everyone. Two of the factors that influence how you experience a mattress topper are your body composition and sleep style. Both weight and sleeping position impact how much pressure is applied to the material of the topper and in what areas it is applied. If a topper is soft, it may become too compressed and not support the lumbar region for an average or heavyweight sleeper, which can cause back pain. A firmer topper may not conform to a side sleeper, which can lead to stress on the body’s pressure points.

Side Sleepers

Lightweight Sleeper Rating (Less than 130 lbs.) Average Weight Sleeper Rating (130 to 230 lbs.) Heavyweight Sleeper Rating (More than 230 lbs.)
Response Gel Memory Foam Very Good Good Fair
Response Plush Gel Memory Foam Very Good Good Fair
Select Active Cooling Copper Very Good Good Good
Select High Density Memory Foam Good Very Good Good
Serene Latex Hybrid Very Good Very Good Good
Serene Memory Foam Hybrid Very Good Very Good Fair

Back Sleepers

Lightweight Sleeper Rating (Less than 130 lbs.) Average Weight Sleeper Rating (130 to 230 lbs.) Heavyweight Sleeper Rating (More than 230 lbs.)
Response Gel Memory Foam Very Good Good Good
Response Plush Gel Memory Foam Very Good Good Fair
Select Active Cooling Copper Very Good Good Fair
Select High Density Memory Foam Good Very Good Very Good
Serene Latex Hybrid Very Good Very Good Good
Serene Memory Foam Hybrid Very Good Good Fair

Stomach Sleepers

Lightweight Sleeper Rating (Less than 130 lbs.) Average Weight Sleeper Rating (130 to 230 lbs.) Heavyweight Sleeper Rating (More than 230 lbs.)
Response Gel Memory Foam Very Good Good Fair
Response Plush Gel Memory Foam Good Fair Poor
Select Active Cooling Copper Good Good Fair
Select High Density Memory Foam Fair Very Good Good
Serene Latex Hybrid Very Good Good Fair
Serene Memory Foam Hybrid Good Good Fair

Materials and Construction

What a mattress topper is made of will determine its feel and how it functions. Some may even have special features to enhance the experience of using the topper, such as ventilated foam for temperature regulation or a pillow-top cover for added comfort. Here we look inside each of the ViscoSoft mattress toppers to compare their "nuts and bolts."

  • Response Gel Memory Foam Topper: This topper is made of gel-infused memory foam and comes in two-inch and three-inch thickness options. It does not come with a cover and has a Medium feel. As with most memory foam products, this topper can sleep hot, especially as there is no cover to help with temperature regulation.
  • Response Plus Gel Foam Mattress Topper: The Response Plus Gel Foam Mattress Topper is similar to the Response Gel Memory Foam Topper in that it is made with gel-infused memory foam and does not have a cover. However, it only comes in a two-inch thickness and the foam is less dense and has a Medium Soft feel. While some may prefer the softness, others may find it too plush and too conforming.
  • Select High Density Mattress Topper: This topper is made of gel-infused memory foam with a higher density than other ViscoSoft toppers. It has a Medium Firm feel. It is three inches thick and comes with a removable, washable bamboo rayon mesh cover for breathability that helps to mitigate memory foam’s tendency to sleep hot. The cover features elastic corner straps and a non-skid base to keep the topper from shifting during use.
  • Serene Memory Foam Hybrid Mattress Topper: The Serene Memory Foam Hybrid Mattress Topper is a four-inch-thick, dual-layer topper with a core of gel-infused memory foam for support and a down alternative pillow top cover for plushness. This combination gives the topper a Medium Soft feel. The quilted 300-thread count cotton sateen cover is washable and has elastic skirting to hold the topper in place on the mattress.
  • Serene Latex Hybrid Mattress Topper: Like the Serene Memory Foam Hybrid Mattress Topper, the three-inch-thick Serene Latex Hybrid Mattress Topper consists of two layers. The bottom layer is ventilated, gel-infused latex, and the top layer is a down alternative pillow top. The topper has a Medium Soft feel. The latex gives the topper more resilience and helps it sleep cooler than memory foam. The quilted cover is 300 thread count cotton in a sateen weave with elastic skirting to affix the topper to the mattress.
  • Select Active Cooling Copper Topper: The Select Active Cooling Copper Topper is made with one layer of copper-infused memory foam on top of a layer of ventilated memory foam. Both of these features help to transfer heat away from the body and increase airflow to allow for cooler sleep. The copper infusion also gives the foam a bit more resilience than standard memory foam. The cover is made from ViscoSoft’s Drift Active Cooling Fabric that wicks moisture away to assist with temperature regulation. The zip-close cover is washable and comes with elastic corner straps and a non-skid base to keep the topper in place.

Delivery, Trial and Warranty Information

TRIAL PERIOD 60 days
WARRANTY 3-year limited warranty
SHIPPING INFORMATION ViscoSoft ships everywhere in the contiguous United States for free. Toppers ship within 2-7 business days.
MADE IN U.S.

How to Use Your Mattress Topper

In order to make them easier to send to consumers, ViscoSoft mattress toppers are shipped compressed in a box, similar to bed-in-a-box mattresses. Care must be taken when cutting open the package to avoid damaging the topper. Upon opening, the topper should be unrolled to allow it to expand to its original size and shape before use. As with most memory foam products, some odor is possible, but it will dissipate.

The Response Gel Memory Foam Topper and the Response Plus Gel Foam Mattress Topper do not have covers and should be placed on top of the mattress and secured in place with a fitted sheet.

The other four toppers come with covers that add steps to the setup process. The Select High Density Mattress Topper and the Select Active Cooling Copper Topper have covers that zip around the bottom edge once the foam is inside. Elastic straps at each corner hold the topper in place.

For the Serene Latex Hybrid Mattress Topper and the Serene Memory Foam Hybrid Mattress Topper, the pillow-top cover should be placed over the foam and secured using the internal straps. This creates a single piece that is then fixed to the mattress with the elastic skirting, like a fitted sheet.

ViscoSoft mattress toppers cannot be cleaned in a washing machine. They should only be spot-cleaned with warm water and dish soap. All of the mattress topper covers can be machined washed in cold water using a gentle cycle and tumble dried on low. They should not be ironed or dry cleaned.

About Viscosoft

Customer Service: The majority of customers report a positive experience with ViscoSoft’s customer service, regardless of whether or not they were satisfied with the mattress topper.

Reputation: ViscoSoft specializes in sleep accessories like toppers and pillows. In order to support the community in Charlotte, North Carolina, where they are based, ViscoSoft has programs to support local charities and to donate excess and returned products.

BBB Rating: ViscoSoft, Inc., also known as Muse Sleep, has an A+ rating with the Better Business Bureau.

Years in Business: ViscoSoft, Inc. was launched in 2007 and incorporated in 2010 with the name Muse Sleep.

Physical Stores: Though ViscoSoft does not have any dedicated stores, their toppers can be purchased at 10 locations of Cardi’s Furniture & Mattresses in New Hampshire, Massachusetts, and Rhode Island.

Contact Information: [email protected], 1-844-888-4726, viscosoft.com