MyPillow Pillow Review
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If you have watched any television in the last few years, you’ve no doubt caught one of the commercials for MyPillow -- and you might even have the company’s catchy jingle memorized. MyPillow’s maker claims that it will be the “most comfortable pillow you will ever own,” but does the experience match the slogan?
Although MyPillow offers several different pillows, including the MyPillow Classic, Giza Elegance MyPillow, Premium Platinum MyPillow, and MyPillow Supima, we’re focusing our review on the MyPillow Premium, the company’s best selling pillow. Like all MyPillow pillows, the MyPillow Premium features the patented interlocking shredded memory foam fill, covered with 100% ringspun cotton. The pillow is available in multiple, color-coded loft levels: Yellow (least fill), White (regular fill), Green (more fill), and Blue (most fill). Loft levels are recommended based on your T-shirt size and preferred sleeping position.
What attracts many customers to MyPillow is the company’s origin story. Founder Mike Lindell created the pillow to help overcome his own sleeping problems, and in 2004, began selling his pillow at a mall kiosk and home and garden shows. It wasn’t until he created an infomercial in 2011 that MyPillow really took off, and today, the company has 15 standalone retail locations and sells pillows in retailers all over the U.S. and Canada. Despite facing class-action lawsuits related to deceptive advertising practices, MyPillow remains one of the top-selling pillows in the U.S, with more than 40 million pillows sold.
So is MyPillow the most comfortable pillow? We put it to the test.
In-depth MyPillow Pillow Review
MyPillow Pillow Construction and Firmness Options
|Firmness Options||Loft||Interior Materials||Exterior Materials|
|MyPillow Premium||Yellow, White, Green, Blue||Fully customizable||Patented interlocking shredded 100% polyfoam||100% ring-spun cotton|
|MyPillow Classic (current run)||Yellow, White, Gree, Blue||Fully customizable||Patented interlocking shredded 100% polyfoam||100% ring-spun cotton|
|Giza Elegance MyPillow||Yellow, Lavender, Green, Blue||Fully customizable||Patented interlocking shredded 100% polyfoam||100% long-staple Giza cotton|
|Premium Platinum MyPillow||Yellow, White, Green, Blue||Fully customizable||Patented interlocking shredded 100% polyfoam||100% ringspun cotton|
|Premium Platinum MyPillow||Medium and Firm||Fully customizable||Patented interlocking shredded 100% polyfoam||100% Supima Cotton|
How Does the MyPillow Premium Perform?
MyPillow Premium is a good choice if you are looking for a pillow that provides the flexibility of polyfill with the cradling and support of memory foam. MyPillow Premium is more supportive than the Classic model, although some customers complain about the lumpiness of the foam filling. Still, compared to other memory foam pillows, MyPillow Premium sleeps cooler and is more lightweight and maneuverable for maximum comfort. The multiple size and firmness options suit most frame sizes and sleeping positions. On the downside, MyPillow is no more durable than other pillows at the same or lower price points, and some customers complain about odors and noise. The pillow also needs to be regularly re-fluffed to maintain its loft, and flat spots are common. Overall, MyPillow receives average to high ratings from customers, with many enthusiastic reviews. With a 60-day money-back guarantee, MyPillow is worth trying to determine whether it meets your individual needs.
How Do Customers Rate the MyPillow Pillow?
|Amazon||3.5/5 (8,281 reviews)|
|Google Shopping||4.6/5 (32 reviews)|
What to Know Before You Buy the MyPillow Pillow
Because there are so many different MyPillow options, and the company website can be challenging to navigate, we’ve compiled the most important information you need to know before purchasing a MyPillow Premium. Keep in mind that pricing and descriptions refer to the MyPillow.com website, and individual retailer policies and pricing may be different.
|Standard||16.5” x 26.5” + 2”||Customizable||$59.99|
|Queen||16.5” x 26.5” + 2”||Customizable||$59.99|
|King||16.5” x 32” + 2”||Customizable||$69.99|
What Type of Sleeper is Well-Suited to a MyPillow Pillow?
Side Sleepers: Side sleepers need a pillow that supports the neck and head to help maintain proper spinal alignment. Overall, side sleepers find that the firmer MyPillow options (the green and blue pillows) are the most comfortable. The yellow and white options may be too thin and not supportive enough for this sleeping position. Compared to the MyPillow Classic, the MyPillow Premium does offer more support for side sleepers thanks to the 2-inch gusseted sidewalls, which help improve the overall firmness and support.
Back Sleepers: If you prefer to sleep on your back, you need a thinner pillow to keep your spine aligned; a pillow with too much loft will raise your head and cause pain in your neck and back. In general, larger back sleepers found the MyPillow Premium comfortable, while those with smaller frames found the pillow too thin for good support. Back sleepers usually do best with the medium firmness MyPillow.
Stomach Sleepers: Stomach sleepers typically need thin pillows to maintain alignment and remove stress from the lower back. Generally speaking, stomach sleepers may be more comfortable with a different pillow than MyPillow, but smaller individuals may find that the yellow (least firm) MyPillow comfortable for sleeping on their stomachs.
|Under 130 lbs||130-230 lbs||Above 230|
MyPillow Pillow Deals and Bundles
MyPillow offers ongoing specials on their website. The most popular are the 2 and 4-pack bundle deals. The “2 Pack” special includes two standard/queen pillows in your choice of loft for $69.98 with a promo code. King pillows are available for an additional $10. The “4-pack” includes two MyPillow premium pillows and 2 GoAnywhere travel pillows. For standard/queen pillows in your choice of loft, the 4-pack is $84.98 with promo code; for king pillows in any loft the price is $94.48. Shipping is free with both offers.
MyPillow also offers two free pillows with the purchase of any mattress topper, as well as 30% off with a promo code. GoAnywhere pillows are also buy one, get one free, with additional pillows 50% off.
MyPillow Delivery, Trial, and Warranty Information
Delivery: MyPillow will ship pillows anywhere in the U.S. and Canada. You’ll pay for shipping unless you take advantage of a special promotion.
Returns: You can return your pillow for any reason within the first 60 days of receiving your order for a 100 percent refund. You’re responsible for the costs to return the pillow and will receive your refund within 30 days.
Sleep Trial: My Pillow does not offer a sleep trial, but you can return your pillow within 60 days of purchase if you are not satisfied. If you purchase your pillow from a retailer, individual return policies vary.
Warranty: My Pillow offers a 10-year warranty for materials and/or workmanship defects, even if the pillow has been washed and dried. You’re covered by the warranty if the pillow goes flat. My Pillow will replace your defective pillow with one of equal or lesser value, and covers all shipping costs.
Customer Service: Reviews of customer service are mixed. In general, customers who are happy with their pillow are happy with the service, while those who were unhappy with the pillow shared negative experiences with customer service as well.
Reputation: The Better Business Bureau has received 217 complaints about My Pillow since 2014, and only 51 have been resolved in the last year. The majority of complaints relate to confusion about pricing and the availability of different pillow styles offered online vs. in stores. The company has been the defendant in class-action lawsuits regarding false advertising regarding claims made about the health benefits of the pillow, as well as misleading advertising regarding the price of the pillows. The suits have been settled.
BBB Rating: F
Years in Business: My Pillow was launched in 2004, but wasn’t widely available until 2011 after owner Mike Lindell produced an infomercial.
Physical Stores: My Pillow has 17 physical locations in Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. In addition to being available for purchase online and via QVC, pillows can also be purchased at major retailers including Walmart, Target, Bed Bath & Beyond, and CVS.
Contact Information: [email protected] mypillow.com |Ordering: 1-800-544-8939 | Customer service: 1-800-308-1299 | www.mypillow.com