Muse Mattress Review

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Muse launched in 2011 with the goal of providing customizable mattress options online. With the growing popularity of bed-in-a-box mattress options online, Muse noticed that the emphasis was on a one-size-fits-all mattress style. The company began by offering a memory foam mattress with three firmness options. Muse has since expanded its product line to include a pillow with multiple loft options and a mattress protector. The company uses innovative materials to provide a customizable level of comfort. A “Sleep Quiz” on the Muse website helps you determine which mattress firmness is right for you.

The flagship Muse mattress is the only mattress option Muse currently offers, though it is available in three options: Soft, Medium, or Firm. This all-foam mattress features a cooling cover, temperature-regulating gel memory foam, and responsive comfort foam. Muse backs the mattress with a 120-night sleep trial and a 10-year warranty. Read on for our in-depth review of the Muse memory foam mattress.

In-depth Muse Mattress Review

Muse Mattress Sizing and Pricing

When selecting a mattress, it is important to take sizing and pricing into consideration. The Muse mattress is available in all standard sizes, with three firmness options. It is a more affordable memory foam mattress option, as it is priced below the industry average. Read on for more details.

Dimensions Weight Height Price
Twin 39” x 75” 12" 55 lbs $650
Twin XL 39” x 80” 12" 60 lbs $650
Full 54” x 75” 12" 76 lbs $850
Queen 60” x 80” 12" 91 lbs $950
King 76” x 80” 12" 115 lbs $1,100
California King 72” x 84” 12" 115 lbs $1,100
Firmness

Mattress firmness is a subjective measurement related to comfort. It can be affected by personal preferences, body weight, and sleeping position. To simplify firmness, it is typically rated on a scale of 1 (extremely soft) to 10 (extremely firm). Most mattresses tend to fall in the middle, as this appeals to a wide range.

The Muse mattress is available in three firmness options for a customizable feel: Soft (5); Medium (6.5); and Firm (8).

The second comfort layer of the Muse mattress determines its firmness. The Soft option features 2 inches of memory foam with a lower deflection value for a soft feel. The Medium option uses 2 inches of memory foam with a higher deflection value for a balance of comfort and support. The Firm option has 2 inches of high-grade flex foam for a firm feel.

Availability

Muse currently offers shipping within the United States.

The Muse mattress is currently available exclusively online. It can be purchased through the Muse website, or through Amazon.com. The warranty and sleep-trial apply to orders placed through either website.

Construction

The Muse mattress is an all-foam mattress constructed with three layers of high-quality foam. The cover is woven with Diamond Breeze fabric that wicks away heat and moisture. This is a phase-changing material that absorbs ambient temperature in order to maintain a cooling feel. The cover is also removable and washable.

The top layer of the Muse mattress is 2 inches of temperature-regulating gel swirl memory foam. This foam has a density of 4 PCF. It is gel-infused to maintain a cooler temperature than traditional memory foam. This layer also improves air circulation throughout the mattress.

The second layer of the mattress is 2 inches of comfort foam. The material used in this layer changes depending on the firmness option selected. The Soft option has 2 inches of memory foam with a density of 3 PCF and a lower deflection value, creating a soft, plush feel. The Medium option has 2 inches of memory foam with a density of 3 PCF and a slightly higher deflection value, creating a medium-firm feel. The Firm option has 2 inches of high-grade flex foam with a higher deflection value and a density of 2.3 PCF for a firm feel.

The third layer is 8 inches of core support flex foam with a density of 2 PCF. This durable foam provides support for the mattress from edge to edge.

Shipping

Muse currently offers free shipping to the continental United States. Orders ship via FedEx Ground and are typically delivered within 5 to 7 business days.

The mattress is compressed, vacuum-sealed in plastic, and shipped in a box. To assemble, unpack and unroll the mattress on the bed frame or a flat surface. It typically fully expands within 1 to 2 hours, though it may take longer to expand in a room that is not well-ventilated.

Additional Service

Muse does not currently offer White Glove Delivery or old mattress removal, as all orders are shipped and delivered by FedEx.

Sleep Trial

The Muse mattress is backed by a 120-night sleep trial. If for any reason you decide to return the mattress, the company arranges for the mattress to be picked up and/or donated and provides a full refund.

Warranty

Muse prides itself on manufacturing high-quality memory foam mattresses with durable materials. Each mattress is backed by a 10-year warranty. This warranty is non-prorated and non-transferable. It covers any defects in materials or workmanship. If a defect is found, Muse will replace the mattress. Full warranty details can be found here.

Muse Mattress Performance

Motion Isolation

Motion isolation in a mattress prevents movement from transferring from one area of the bed to another. If you share the bed, this is an important consideration. Memory foam is well-known for its motion-isolating properties.

The Muse mattress has excellent motion isolation due to its all-foam construction. The thick 4 inches of comfort layers and the high-density foam support layer absorb movements easily. This means you shouldn’t be disturbed by your partner moving or getting in and out of bed.

Edge Support

A mattress with proper edge support prevents the feeling of sinking or sagging along the edge of the mattress. Edge support also increases the sleepable surface area of the bed, as the perimeter stays as supportive as the center of the bed. While hybrid and innerspring mattresses are more likely to have reinforced perimeters, memory foam mattresses tend to lack edge support.

The Muse mattress, however, combats this with an 8-inch high-density foam support base. This polyfoam prevents the feeling of sinking in along the perimeter, providing more edge support than the average memory foam mattress. This is ideal if you are prone to sitting or sleeping on the edge of the bed.

Heat Retention

Mattress construction that promotes airflow is ideal for temperature regulation. Breathable materials can also improve air circulation.

Memory foam is notorious for retaining heat, as it responds to both heat and pressure in order to closely contour to the shape of your body. While the conforming support is ideal for pressure point relief, it can also result in restricted airflow around your body and a feeling of sleeping hot.

The Muse mattress sleeps cooler than the average memory foam mattress. Its Diamond Breeze fabric cover is designed to absorb the ambient temperature of your room while wicking away body heat and moisture. The gel-infused memory foam in the top comfort layer is more breathable than traditional memory foam, resulting in a cooler feel.

Off-Gassing

Off-gassing is a common concern for memory foam mattresses. It is typically a result of the synthetic materials used, and can be amplified by plastic packaging. This smell is not considered to be harmful, though some may find it bothersome.

The Muse mattress uses CertiPUR-US certified foams and is made without the use of harmful toxins. As it is a memory foam mattress that is compressed and sealed in plastic, there may be some off-gassing when the mattress is initially opened. It should dissipate within a few hours in a well-ventilated room. At most, it may last 1 to 2 days.

Support

Support in a mattress is measured by how well the mattress keeps your spine in alignment, regardless of sleeping position. The contouring nature of memory foam allows it to cushion pressure points while keeping your spine aligned.

The high-density polyfoam support base of the Muse mattress prevents sagging or sinking into the mattress. The contouring nature of the comfort foam layers provides pressure point relief. The Muse mattress is designed to provide customized support with its three firmness options.

Conforming

How a mattress responds to pressure determines its ability to contour to the shape of your body. Memory foam is a highly responsive material that proportionately responds to pressure and body weight. This allows it to conform closely to the shape of your body. Conforming mattresses typically relieve pressure points and keep the spine aligned.

The Muse mattress has three firmness options, so you can choose how soft or firm the mattress feels. All three options provide gentle contouring and a conforming feel, due to the thick comfort layers of memory foam. While other memory foam mattresses tend to sleep hot due to how closely the memory foam contours to your body, the Muse mattress maintains a cooler temperature with its phase-changing fabric cover and breathable gel foam.

Durability

Durability in a mattress is determined by the materials used and how the mattress is constructed. Though foam can deteriorate over time, higher density foams tend to have a longer lifespan.

The Muse mattress is designed to last longer than the average all-foam mattress. The high-density support foam is more durable. Its edge to edge support prevents sinking in or sagging over time. In addition, the mattress is backed by a 10-year warranty that covers defects in materials and workmanship.

Sex

Memory foam mattresses tend to inhibit movement, as they are low-resilience with little bounce. This is not ideal for sexual activity. The contouring foam can result in a feeling of sinking into the mattress, making it difficult to change positions.

This is the case for the Muse mattress, which has an all-foam construction with little to no bounce. The Medium and Firm options may help to facilitate movement better than the Soft option.

Noise

Whether or not a mattress makes noise when bearing weight depends on its materials and construction. While the coil layers of innerspring and hybrid mattresses may make noise with movement, all-foam mattresses typically do not.

The Muse mattress is essentially silent when bearing weight.

How Do Customers Rate the Muse Mattress?

Website Reviews
MuseSleep.com 4.7/5 (436 reviews)
Google Shopping 4.6/5 (454 reviews)
Consumer Reports N/A
Amazon 4.5/5 (46 reviews)

What Type of Sleeper Is Well Suited to a Muse Mattress?

Side Sleepers: In order for the spine to be properly aligned for side sleepers, the shoulders and hips should be properly cushioned. Softer mattresses tend to be ideal for those who sleep on their side, as they alleviate pressure on those areas while providing the feeling of sinking in. For the Muse mattress, the Soft option provides good support for those who weigh more than 130 pounds. Those lighter than 130 pounds may still find the 5.0 firmness rating of the Soft Muse mattress to be too firm.

Back Sleepers: Back sleepers tend to maintain a natural posture as they sleep, so lumbar support is an important consideration. This maintains spinal alignment while relieving pressure points. The Muse mattress in all firmness options should provide good support for back sleepers, as the memory foam contours to the shape of the spine and offers pressure point relief. The Medium firmness option may be ideal for back sleepers, as it balances comfort with support.

Stomach Sleepers: Stomach sleepers typically need a firm mattress, as their hips and stomach should be kept level. If these areas sink into the mattress too far, which is common in plush mattresses, added pressure is put on the spine. The Firm option of the Muse mattress should properly support the abdomen and hips for those who weigh more than 130 pounds.

Below Average Weight (under 130 lbs) Average Weight (130-230 lbs) Above Average Weight (above 230 lbs)
Side Sleepers Fair Very Good Good
Back Sleepers Good Very Good Very Good
Stomach Sleepers Fair Very Good Good

Company Information

Customer Service: The majority of customers have reported a positive experience with the Muse customer service team. They respond to inquiries quickly and helpfully.

Reputation: Muse has built its reputation around its customizable memory foam mattress. With three firmness options and a Sleep Quiz to help you decide, Muse ensures its website and products are customer-centric.

BBB Rating: Muse has been accredited with the Better Business Bureau since 2017 and has an A+ rating.

Years in Business: Muse was founded in 2011.

Physical Stores: Muse operates exclusively online and does not have any brick-and-mortar locations.

Contact Information: The Muse customer service team is available Monday through Friday, 8:30am to 5:30pm EST. They can be reached by phone at 855-699-6873, or by email at [email protected]. You can also submit an inquiry via the contact form on the Muse website.

Our Verdict

If you are looking for a high-quality, affordable memory foam mattress, the Muse mattress is definitely worth considering. Muse offers a customizable feel and helps you decide which firmness is right for you with the Sleep Quiz. The cooling fabric cover and gel-infused memory foam allow the Muse mattress to sleep cooler than the average memory foam mattress.

With a Soft, Medium, and Firm option, the Muse mattress appeals to all comfort levels and sleeping positions. The contouring memory foam provides pressure point relief. The high-density foam support base adds durability to the mattress, improving edge support and preventing sagging over time.

Since the Muse memory foam mattress is backed by a 120-night trial, you can try it out before making a final decision. The 10-year warranty adds peace of mind. Overall, this is a durable memory foam mattress with comfortable support.

8.4
Material Quality
9.0 / 10
Support
8.0 / 10
Temperature Regulation
9.0 / 10
Off-Gassing
8.0 / 10
Suitability for Sex
7.0 / 10
Trial period
9.0 / 10
Warranty
8.0 / 10
Company Reputation
9.0 / 10
Value for the Money
9.0 / 10

Pros

- The Muse memory foam mattress sleeps cooler than traditional memory foam, due to its breathable cover and gel-infused memory foam.
- At a price point that is slightly lower than the industry average, the Muse mattress is more affordable.
- Multiple firmness options allow you to select your preferred comfort level.
- The mattress is virtually silent when bearing weight and absorbs movement.

Cons

- Larger sizes of the Muse mattress are heavy and may be difficult to lift or move
- The all-foam construction has little bounce, making it less than ideal for intimate activity.