Luma Mattress Review

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Luma was founded in 2015 by three colleagues with years of experience in the mattress industry. They wanted to simplify the mattress shipping experience with customizable, easy to understand options. The company focuses on manufacturing hybrid mattresses in the United States from high-quality, sustainable materials.

Luma currently offers four mattress styles: the Natural Latex Hybrid; the Luma; the Hybrid Slumber System; and the Latex Slumber System. The Natural Latex Hybrid mattress and Slumber System styles include a separate pillow top layer that can be customized to your preferred firmness and exchanged within one year of purchase. The Luma mattress is available in three firmness options: plush; medium; and firm. Each mattress incorporates balanced pressure, spinal support, temperature moderation, and limited motion. Luma has also expanded its product line to include bed bases, foundations, mattress toppers, pillows, and sheets.

For this review, we focus on the Luma mattress. This hybrid mattress is constructed with a support base of high-density foam, a support layer of pocket coils, and a top layer of pressure-relieving Talalay latex. The foams used are CertiPUR-US certified and the latex is harvested and manufactured with environmentally-friendly practices. Read on for our full review of the Luma mattress.

 

Luma mattress lifestyle

In-depth Luma Mattress Review

Luma Mattress Sizing and Pricing

In order to choose the right mattress for you, there are multiple factors to take into consideration. This includes determining which size will fit in your bedroom and what your overall budget is. Sizing, pricing, and availability for the Luma mattress are detailed below.

Dimensions Weight Price
Twin 39” x 75” x 11" 50 lbs $750
Twin XL 39” x 80” x 11" 53 lbs $795
Full 54” x 75” x 11" 65 lbs $995
Queen 60” x 80” x 11" 85 lbs $1,095
King 76” x 80” x 11" 105 lbs $1,295
California King 72” x 84” x 11" 105 lbs $1,395
Firmness

Mattress firmness is a subjective measurement related to comfort. It is typically referred to on a scale of 1 to 10, with 1 being extremely soft and 10 being extremely firm.

The Luma mattress is available in 3 firmness options: Plush (3.5), Medium (6), and Firm (7.5). This allows you to select your preferred firmness level. Those who are lightweight or sleep consistently on their side may prefer the soft feel of the Plush mattress. Those who are heavier or sleep consistently on their stomach may prefer the firmness of the Medium or Firm options. All options use a comfort layer of latex that provides gentle contouring.

Luma also provides a Comfort Guide quiz with nine questions to help you determine which firmness may be right for you.

Availability

The Luma mattress is exclusively available online through the Luma website. It is not available through third-party retailers like Amazon.

At this time, they offer free shipping within the contiguous United States. Those outside the contiguous U.S. can reach out directly to Luma customer service for shipping costs and availability.

Luma mattress construction
Construction

The Luma mattress is a hybrid mattress with innerspring support and Latex comfort layers. The Tencel fabric cover is breathable with a silky feel.

The top layer of the Luma mattress is 2 inches of Talalay latex. This layer is light and breathable due to its open-cell structure. It gently contours to the shape of your body to relieve pressure points and muscle aches.

The second layer is 8 inches of active pocket coil support. The perimeter of this layer features Quantum Edge support. The coils are individually wrapped to improve responsiveness and reduce motion transfer.

The base layer is 1 inch of high-density foam. The Luma mattress uses CertiPUR-US certified foams and is made without the use of harmful toxins.

Shipping

Luma currently offers free shipping within the contiguous United States. Those outside the contiguous U.S. may contact Luma customer service for availability and shipping options.

The mattress is shipped via FedEx or UPS. Orders ship within 3-4 business days of being placed, with an expected transit time of 1 to 5 business days, depending on where you are located.

The Luma mattress is shipped as a bed-in-a-box and is compressed and vacuum-sealed. The mattress can then be unboxed and unrolled onto a base. Once unrolled, it should expand to its full size within an hour.

Additional Service

Luma offers White Glove Delivery for an additional charge of $99 for the Luma mattress. Old mattress removal can be added to this delivery option for an additional charge of $50.

Sleep Trial

The Luma mattress is backed by a 100-night sleep trial. Luma recommends allowing 30 nights to fully adjust to the mattress. If you decide to return it, the company coordinates pick-up of the mattress and provides a full refund.

Warranty

Luma offers a 10-year warranty for the Luma mattress. This warranty is non-prorated and covers any defects in workmanship or materials. It also covers the functional integrity of the bed. Luma prides itself in using high-quality, durable materials that are designed to last.

Luma Mattress Performance

Motion Isolation

Motion isolation refers to how well a mattress absorbs movement and prevents it from transferring to other areas of the bed. This is especially important for those who share a bed, so they are not disturbed throughout the night by their partner’s movements.

The Luma mattress has good motion isolation, as it features a top layer of latex that absorbs movement. In addition, the coils are individually wrapped which prevents motion transfer. These combined elements allow the Luma mattress to isolate movement to one area of the bed.

Edge Support

Edge support increases the sleepable surface area of the bed by preventing sinking in or sagging along the perimeter. A reinforced perimeter is also ideal for those who tend to sit on the edge of the bed. Memory foam mattresses tend to lack edge support, as the all-foam construction is not reinforced. Hybrid and innerspring mattresses typically have a reinforced perimeter that improves the edge support of the mattress.

The Luma mattress has better edge support than the average mattress. The coil layer has a reinforced perimeter with Quantum Edge coils. This increases the durability of the bed and prevents the feeling of sinking in if you sleep or sit on the edge of the bed. It also prevents sagging over time. The durable comfort layer of latex is resilient and provides additional support.

Heat Retention

How well a mattress regulates temperature and maintains a comfortable sleep environment depends on the materials used and how the mattress is constructed. Memory foam tends to absorb and retain heat, while latex is more breathable. Coils also add airflow to a mattress.

The Luma mattress sleeps exceptionally cool. The breathable Tencel fabric cover wicks away moisture. The open-cell structure of latex promotes airflow through the comfort layer. The coils add air circulation throughout the mattress. If you tend to sleep hot, these elements of the Luma mattress will help to regulate temperature while you sleep.

Off-Gassing

Certain materials and vacuum-sealed packaging can result in an off-gassing smell. This smell is not considered to be harmful.

The Luma mattress is CertiPUR-US certified and made without the use of harmful toxins or chemicals. As it is compressed and vacuum-sealed for shipment, there may be an initial smell when the mattress in unboxed. This is common for bed-in-a-box mattresses. However, this smell should be faint and typically dissipates within a few hours in a well-ventilated room.

Support

Support is measured by how well a mattress keeps your spine in alignment. It is important for areas like the hips and shoulders to be properly cushioned so that the spine is supported.

Luma focuses on spinal support as a key element of its mattress design. The individually wrapped coils and natural latex work together to provide responsive support. This cushions pressure points while keeping the spine aligned.

Conforming

Responsive materials like memory foam and latex tend to conform to the body’s natural shape. This can help relieve pressure points while keeping the spine aligned.

The Luma mattress features a comfort layer of latex that is naturally responsive. It gently contours to the shape of your body without absorbing and retaining heat like memory foam would. The pocketed coils also contour to the shape of your body better than the average innerspring mattress. With multiple firmness options, you can select whether you prefer a plush, medium, or firm feel.

Durability

Durability is determined by the quality of materials used, as well as the construction of the mattress. Natural latex tends to have a longer lifespan than certain synthetic materials like memory foam.

The natural latex and innerspring support increase the durability of the Luma mattress. In addition, Luma manufactures its mattresses in the U.S. with high-quality construction techniques. The Luma mattress is backed by a 10-year warranty that covers defects in workmanship, material, and functional integrity.

Sex

How much bounce a mattress has determines how well it facilitates movement. This is an important consideration for sexual activity.

The Luma mattress has added bounce from both the latex comfort layer and innerspring support. Latex is naturally resilient and returns to its original shape quickly. The innerspring coils also help to facilitate movement. This makes the Luma mattress responsive enough for intimate activity.

Noise

Whether or not a mattress makes noise when bearing weight depends on the materials and constructions. While all-foam mattresses are typically silent, mattresses with innerspring layers may make some noise when bearing weight.

The Luma may produce slight noise from the innerspring coils. This is reduced by the coils being individually encased. Any noise is minimal compared to traditional innerspring mattresses.

How Do Customers Rate the Luma Mattress?

Website Reviews
LumaSleep.com 4.9/5 (60 reviews)
Google Shopping N/A
Consumer Reports N/A
Amazon N/A

What Type of Sleeper Is Well Suited to a Luma Mattress?

Side Sleepers: Side sleepers tend to put pressure on their shoulders and hips. A thick comfort layer is typically ideal for this sleeping position, as it cushions those areas. The shoulders and hips should sink into the mattress enough to keep the spine in alignment. Contouring and pressure point relief are also important considerations for side sleepers. The Luma mattress provides good support for side sleepers of all weights. It should be noted that the Luma mattress is available in three firmness options, and can be customized for your personal preferences. Lightweight side sleepers may prefer the plush option, as this allows more of a feeling of sinking into the mattress. Those who weigh more than 230 pounds may prefer the medium or firm option.

Back Sleepers: Back sleepers tend to maintain their natural posture as they sleep. In order to keep the spine in alignment, lower back support is essential. With responsive coils and natural latex, the Luma mattress gently contours to the shape of your body. This keeps the spine in alignment while cushioning pressure points. The Luma mattress provides very good support for back sleepers of all weights. Again, those above 230 pounds may prefer the medium or firm option.

Stomach Sleepers: Stomach sleepers tend to put pressure on their spine if their stomach or hips sink too far into the mattress. As such, a medium or firm mattress is ideal for those who sleep on their stomach. With both of these options, the Luma mattress provides good support for stomach sleepers. The latex prevents the feeling of sinking in, while the innerspring coils provide the necessary support. This keeps the spine in alignment.

Below Average Weight (under 130 lbs) Average Weight (130-230 lbs) Above Average Weight (above 230 lbs)
Side Sleepers Very Good Very Good Good
Back Sleepers Very Good Very Good Very Good
Stomach Sleepers Good Good Good

Company Information

Customer Service: The majority of customers who have interacted with Luma’s customer service team have reported a positive experience. Luma guarantees a comfortable night’s sleep and prides itself on ensuring customer satisfaction.

Reputation: Luma has built its reputation around simplifying the online shopping experiences for mattresses. The company uses high-quality, sustainably sourced materials and manufactures its customizable mattresses in the United States.

BBB Rating: Luma has been accredited with the Better Business Bureau since 2017 and has an A+ rating.

Years in Business: Luma has been in business since 2015.

Physical Stores: Luma does not have any physical stores and operates exclusively online.

Contact Information: Luma is available via online chat on its website or phone at 1-800-982-9846, Monday through Friday, 9am to 8pm EST. You can also reach out via the online contact form. Inquiries sent outside of business hours are responded to within 4 hours of opening.

Our Verdict

Luma was founded with the idea of simplifying the online mattress shopping experience while offering customizable mattresses. The elements of the Luma mattress that provide support, pressure point relief, temperature regulation, and limited motion transfer make it an ideal mattress for a wide range of people.

The Luma mattress is a unique hybrid mattress with multiple firmness options. Whether you prefer the softness of a plush mattress, the feeling of sleeping on top of a firm mattress, or fall somewhere in between, there is a Luma mattress option for you. In addition, the 100-night sleep trial allows you to try the mattress risk-free.

The natural latex comfort layer is resilient and responsive, giving the mattress its contouring properties with a little bit of bounce. The innerspring coils are individually encased, which reduces motion transfer while providing additional contouring support. Regardless of your sleeping position or weight, the Luma mattress is ideal for spinal support and pressure point relief.

The materials used are CertiPUR-US certified and sustainably sourced. With durable materials, quality construction, and a 10-year warranty, you can rest assured that the Luma mattress would be a sound investment.

8.8
Material Quality
9.2 / 10
Support
8.8 / 10
Temperature Regulation
8.6 / 10
Off-Gassing
8.3 / 10
Suitability for Sex
9.1 / 10
Trial period
8.8 / 10
Warranty
9.7 / 10
Company Reputation
8.1 / 10
Value for the Money
8.7 / 10

Pros

- Multiple firmness options allow for a customized feel.
- Breathable Tencel cover, latex comfort layer, and innersprings improve the air circulation of the mattress for a cool night’s sleep.
- Contouring nature of latex and pocketed coils provide spinal support for all sleeping positions.

Cons

- Free shipping is only available within the contiguous United States. Those outside of the contiguous U.S. must contact Luma directly for availability and shipping options.
- Innerspring coils may produce some noise when bearing weight.
- The larger sizes are especially heavy and may be difficult to move.